Our goal is to make sure your wound care continues as smoothly as possible while at home.

For that reason, your Wound Care Center is working with Healogics® At Home. This program makes sure you
have supplies available to continue your wound care treatment at home.

DO I NEED A DOCTOR’S ORDER TO GET SUPPLIES?

Yes, a doctor order/prescription is required for supply orders to be filled.

WHEN SHOULD I RECEIVE MY SUPPLIES?

Once we have received an order from your doctor, you should expect to receive supplies to your door in
1-2 business days.

WILL IT COST ME ANYTHING?

Our customer service department will contact you for any self-pay items prior to processing your order.

IS MY INSURANCE COVERED?

Healogics At Home has access to a large list of insurance providers. Our team will work with your insurance carrier to verify benefits.

WHAT IF MY INSURANCE DOES NOT COVER WOUND CARE SUPPLIES?

If your insurance plan does not cover the supplies, we can offer you industry-leading pricing.

HOW DO I GET AN ORDER/PRESCRIPTION IF MY WOUND CARE CENTER HAS TEMPORARILY CLOSED?

Please contact the Healogics At Home Support Team in Jacksonville, Florida at 1.904.446.3791. Our hours of operation are Monday – Friday 8:00am – 5:00pm (EST).

To start the supply order process, please speak with your doctor about Healogics At Home.