Improving Center Care with Healogics® At Home.
Healogics® At Home ensures patients who need wound healing products delivered to their home receive them in an efficient and effective way. Our goal is to enhance continuity of care, leverage technology innovation and provide exceptional patient experience.
Benefits of Healogics At Home
The benefits of Healogics At Home, in concert with regular Center visits, include: enhanced continuity of care, better local coverage determination (LCD) compliance, increased data capture to inform future care, and lower healthcare costs.
Improved Continuity of Care
Providing exceptional patient care at the Wound Care Center, followed by the patient’s care at home, is important to wound healing. Getting a supply order in a timely manner is critical and that’s why we ensure patients have their products the next business day on orders received by 3:00 p.m. local time. In addition, Center staff are able to monitor the status of the patient’s supply order to ensure it is delivered.
WoundQ is integrated with i-heal®, giving staff the ability to choose a product or product category and quickly assess whether it is in compliance with Medicare Guidelines. With over 3,000 wound care products in the WoundQ database, specific products and combinations can be evaluated (based on A-code) against wound characteristics and sizes documented in an i-heal wound assessment.
The updates to the provider order and treatment notes screen in i-heal provide the ability to capture product and category-level data at each patient visit. By linking provider-level usage to patient healing rates over time, Healogics is in a unique position to use science and technology to better understand product efficacy in wound healing.
Enhanced Patient Care and Center Efficiency
By choosing a product in compliance with Medicare LCDs, Centers benefit from decreased DME vendor callbacks for product substation. If the Center chooses a product that is visibly in compliance with Medicare Guidelines, there is no need for the vendor to callback and clarify products. Therefore, the order can be processed at a faster rate allowing the patient to receive the supplies in a timely manner. With a real-time dashboard, providers and nurses are able to see all of their recent orders and the orders processing status. WoundQ also allows the Center to provide the patient with an expected delivery date based on real-time tracking information from the courier.
Decreasing Healthcare Costs
When providers order products not in compliance with LCD guidelines, patients are often faced with out-of-pocket costs. Through the Healogics At Home program we are proud to offer the Healogics by DermaRite product line. Which can help lower out-of-pocket costs when compared to other manufacturers.
Learn more about how Healogics At Home can enhance continuity of care and improve patient experience. For more information, call our Healogics At Home Support Team in Jacksonville, Florida, at (904) 446-3832. Our hours of operation are Monday – Friday 8:00 a.m. – 4:00 p.m. (EST).
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